Gap Analysis: Huffman Trucking University of Phoenix The market atmosphere is very competitive. A merchandising scheme that consistently produces egression is critical for any line. To separate a trade scheme without having the resources or expertise to machine the schema is useless. The chief decision maker officer of Huffman Trucking desires a merchandising strategy that is node centric. Craig Bailey author of Finding The Customers Voice describes what customer centric is by saying, Being customer centric requires that a business understands the customers involve, mass expectations about what can or cannot be done, impart alternatives if a customers exact request cannot be accommodated and then bear upon or exceed those expectations ( Finding, 2004). Huffman Trucking is a trucking society in the services industry. Over the late(prenominal) several years Huffman has seen little harvest-home within the company. Although they atomic make sense 18 a recogni se company, they are not the top company and it is the CEO, Phil Huffmans goal to proceed number one. Phil has decided that a customer-centric strategy is what his organization needs to improve growth and place them above the competition. The company is also experiencing communication problems with management. Pertinent information is presently being misconstrued among employees and selling managers. Employees need to communicate effectively in the work place. loser to work in a team up surround can cause serious problems for the entire organization. To ensure Phils strategy is successful the organizations current marketing strategies must be examined, modified, or changed.
Situation Analysis Issue and Opportunity Identification In the trucking industry, there is a lack of a marketing focus. This could beneficial to Huffman trucking by giving them the opportunity to mend precedence in the industry. exploitation a strong marketing strategy and properly implementing it could place the company in the number one position that the CEO desires. Huffmans marketing strategy should... If you require to get a panoptic essay, order it on our website: OrderCustomPaper.com
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