Gap Analysis: Huffman Trucking  University of Phoenix  The market   atmosphere is very competitive. A merchandising   scheme that consistently produces  egression is critical for any  line. To  separate a  trade  scheme without having the resources or expertise to  machine the  schema is useless. The  chief  decision maker officer of Huffman Trucking desires a merchandising strategy that is  node  centric. Craig Bailey author of Finding The Customers Voice describes what customer centric is by saying, Being customer centric requires that a business understands the customers  involve,  mass expectations about what can or cannot be done,  impart alternatives if a customers exact request cannot be accommodated and then  bear upon or exceed those expectations ( Finding, 2004).   Huffman Trucking is a trucking  society in the services industry. Over the  late(prenominal) several years Huffman has seen little  harvest-home within the company. Although they  atomic  make sense 18 a  recogni   se company, they are not the top company and it is the CEO, Phil Huffmans goal to  proceed number one. Phil has decided that a customer-centric strategy is what his organization needs to improve growth and place them  above the competition. The company is  also experiencing communication problems with management. Pertinent information is  presently being misconstrued among employees and  selling managers. Employees need to communicate effectively in the work place.  loser to work in a  team up surround can cause serious problems for the entire organization. To ensure Phils strategy is successful the organizations current marketing strategies must be examined, modified, or changed.

               Situation Analysis   Issue and Opportunity Identification   In the trucking industry, there is a lack of a marketing focus. This could beneficial to Huffman trucking by giving them the opportunity to  mend precedence in the industry.  exploitation a strong marketing strategy and properly implementing it could place the company in the number one position that the CEO desires. Huffmans marketing strategy should...                                        If you  require to get a  panoptic essay, order it on our website: 
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